Qk999's Terms & Conditions

Qk999 (https://qk999.ws) is an international online gaming platform serving players from Bangladesh and around the world. These Terms & Conditions constitute a legal agreement between qk999 and its users. By accessing or using the qk999 website or app, you agree to be bound by these terms.

Qk999 reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms. We recommend reviewing this page regularly.

• Qk999 reserves the right to offer or restrict its services to players from any country.
• These Terms & Conditions are published in Bengali; in the event of any dispute, the English version shall prevail.
• Please read these Terms & Conditions in full before using any qk999 service.

To register an account at qk999, you must provide accurate and up-to-date information. Submitting false details is strictly prohibited and may result in account closure and balance forfeiture.

• Each person may register only one account. If multiple accounts are found, all of them will be closed.
• Keeping your account password confidential is entirely your responsibility.
• Sharing or transferring your account to a third party is strictly prohibited.
• If suspicious activity is detected on an account, qk999 may initiate a verification process.
• A copy of your national ID or passport may be requested for verification purposes.

Identity verification (KYC) may be required after account registration. Withdrawals may be restricted until KYC is complete. qk999 complies with Anti-Money Laundering (AML) policies and reserves the right to report suspicious transactions to the relevant authorities.

Qk999 supports Bangladesh's most popular mobile banking methods — bKash, Nagad, and Rocket. All payment transactions are processed through secure channels.

• Minimum deposit: ৳200 | Minimum withdrawal: ৳500.
• Deposits are generally instant; withdrawals are processed in an average of 18 minutes.
• Withdrawals can only be made using the same method used for the original deposit.
• The applicable wagering requirements must be met before withdrawing from a bonus balance.
• Daily and weekly withdrawal limits may apply.

Qk999 does not charge any fees on deposits or withdrawals, though your mobile banking provider's own charges may apply. All transactions are conducted in Bangladeshi Taka (BDT).

Qk999 regularly offers a range of bonuses and promotions — including a welcome bonus, deposit bonus, cashback, and VIP rewards. Each bonus has its own terms, which are detailed on the relevant promotions page.

• Each bonus may only be claimed once, unless otherwise stated.
• To receive the welcome bonus, your first deposit must be made within 72 hours of registration.
• Bonus balances cannot be withdrawn directly; withdrawal is only possible once wagering requirements have been met.
• Any attempt to claim bonuses through multiple accounts will result in all accounts being closed.
• Qk999 reserves the right to modify or cancel any bonus offer at any time.

All game outcomes at qk999 are governed by a certified Random Number Generator (RNG). Every game is completely fair and no result is predetermined. qk999 regularly has its games audited for fairness by independent third-party auditors.

• The use of software bots, auto-clickers, or hacking tools of any kind is strictly prohibited.
• Colluding with other players to manipulate games will result in account forfeiture.
• In the event of a technical error resulting in an incorrect payout, qk999 reserves the right to reclaim the affected amount.
• In Live Casino games, the dealer's decision is final.
• Qk999 reserves the right to change odds in Sports Betting.

If you lose internet connectivity or encounter a technical issue on the platform during a game, the outcome of that round will be determined by the server logs. In such cases, qk999's decision is final.

Qk999 believes gaming should be a form of entertainment — not a guaranteed way to make money. We actively promote responsible gaming and are committed to preventing problem gambling behaviour.

• Players can set their own deposit limits.
• The self-exclusion option allows you to temporarily close your account for a set period.
• A cooling-off period (24 hours to 30 days) can be activated at your request.
• If you notice signs of a gaming problem, our support team is here to help.

Qk999 takes your personal data seriously. We use SSL encryption and will never sell or share your information with any third party. For more details, please visit our Privacy Policy Read.

• Information provided at registration is used solely for the purpose of delivering our services.
• User information may be disclosed to authorities where required by law.
• Details on cookie usage can be found in our Cookie Policy.

Qk999 may suspend or permanently close an account without prior notice for any of the following reasons:

• Violation of these Terms & Conditions.
• Registration using false information or evidence of fraudulent activity.
• Operating multiple accounts.
• Game manipulation or fraudulent behaviour.
• Money laundering or suspicious financial activity.
• Operating an account on behalf of a minor.

You may request to close your account at any time. Any valid balance will be returned through the standard withdrawal process, but any bonus balance will be forfeited.

If you have a dispute with qk999, please contact our customer support team first. We are committed to resolving all issues quickly and fairly.

• To raise a dispute, email us at support@qk999.ws.
• An initial response will be provided within 72 hours of submitting a complaint.
• Complex cases may take up to 14 business days to resolve.
• Qk999's final decision is binding and applies to all parties.

Qk999 may update these Terms & Conditions, in part or in full, at any time. Notifications of significant changes will be sent via email or announced on the platform.

Updated terms take effect from the date they are published. Continued use of the platform after any changes constitutes acceptance of the new terms. It is your responsibility to review this page regularly.

These Terms & Conditions were last updated in January 2026. For any questions, email us at support@qk999.ws.